All of our employees are screened for criminal activity. Most have been with us for years and have cleaned thousands of homes without incident. We are also fully insured, including liability, workers’ compensation, and theft coverage.
Green cleaning involves more than just non-toxic, no-odor products. We start in the rooms furthest from the entrance and work our way out, cleaning from top to bottom so dust and debris are fully picked up. We also make sure not to cross-contaminate between bathrooms, kitchens, and the rest of the house.
The Green Seal Certified Mark indicates we have met or exceeded criteria set forth for sustainability, and environmental impact.
There are several convenient ways to provide us access: You can be home to let us in; leave a key under a mat; give us a key to keep securely; provide a door or garage code; or unlock your door remotely once we notify you that we’ve arrived.
The main difference is the amount of time and detail involved. During your first visit, we spend extra time bringing your home up to our green clean standards. For regular visits, there is much less scrubbing and deep cleaning needed, so the service takes less time.
You don’t need to provide any cleaning supplies—we bring everything with us. If you have specific products you’d like us to use, just tell the team where they’re kept and how you’d like them used. We’ll handle the rest.
You can tip the crew, but it is not required. Tips are always appreciated. If you add a tip to your credit card, let the team know the amount so they have a record of it.
You can book a cleaning by phone, by filling out an online request and responding to the estimate via email, or by clicking the “Book Online” button on our website.
It is entirely up to you. Some customers prefer to be home, others never are—even on the first day—and both options work perfectly fine.
The duration depends on the size of your home. An initial cleaning typically takes 3–5 hours for a team of two, while regular service usually takes 1.5–3.5 hours for a team of two.
Yes, you can have the same team as long as you schedule your cleanings on the same day each time. If your schedule varies, it may be harder to assign the same team consistently.
You can pay by check at the time of service, by cash if you notify us in advance, or online after the service is complete. We’ll email you an invoice with a secure payment link.
If you need to cancel, let us know as soon as possible. The latest you can cancel is the day before your scheduled service. Same-day cancellations due to extenuating circumstances are allowed, but repeated same-day cancellations may incur a fee.
